Frequently Asked Questions
How do I claim a promotion at 500jili?
Claiming a promotion is easy. Simply log in to your 500jili account, navigate to the "Promotions" section, choose your desired offer, and click "Join" or "Claim". Some bonuses require a minimum deposit to trigger automatically.
Can I use multiple promotions at once?
Generally, active bonuses cannot be stacked. You must complete the wagering requirements of one promotion before claiming another. Check the specific terms of each offer for exceptions.
What are the wagering requirements?
Wagering requirements are the number of times you must play through a bonus amount before you can withdraw winnings. For example, a 10x requirement on a ₱100 bonus means you must place ₱1,000 in bets before cashing out.
How long are promotions valid?
Each promotion has its own validity period. Welcome bonuses usually last 30 days, while daily reload bonuses must be used within 24 hours. Always check the "Valid Until" tag on the promo card.
Which games qualify for promotion bonuses?
Most 500jili promotions apply to slot games, especially Jili and PG Soft titles. However, some special events may include live casino or sports betting. Details are always listed in each promotion's description.
How do I join the VIP program?
Membership in our VIP program is based on your total deposit and turnover volume. As you play more at 500jili online casino, you will automatically level up and unlock exclusive rewards.
Are promotions available on mobile?
Yes! All 500jili casino promotions are fully accessible through our mobile-responsive website and the 500jili app download. You can claim and play bonuses anywhere in the Philippines.
How is cashback calculated?
Weekly cashback is calculated as a percentage of your net losses (Total Bets - Total Wins) over a 7-day period. The percentage increases based on your VIP level.